Privacy Policy – KITIYA

Effective Date: 1st July 2025

At KITIYA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when you use our website or shop online.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

• Personal Information: Name, email address, shipping address, billing address, phone number, and payment details.

• Account Information: If you create an account, we collect your username and password.

• Order Information: Details of products purchased, order history, and transaction details.

• Technical Data: IP address, browser type, device information, and browsing behavior on our website.

• Cookies and Tracking Data: We use cookies and similar tracking technologies to enhance your shopping experience.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Communicate with you about your orders, account, or customer service inquiries.

• Improve our website, products, and services.

• Send you promotional offers, newsletters, or marketing communications (you can opt out at any time).

• Prevent fraud and ensure the security of our website.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Such as payment processors, shipping companies, and IT support, only to the extent necessary to provide our services.

• Legal Requirements: If required by law or to protect our rights, we may disclose your information to authorities.

4. Protecting Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.

• Object to or restrict certain processing of your data.

• Withdraw consent for marketing communications.

To exercise these rights, please contact us at [your contact email].

6. Cookies

Our website uses cookies to enhance your experience. You can manage your cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

KITIYA
Email: info@kitiya.lk
Phone:+94 70 122 4834