Terms & Conditions

Terms & Conditions – KITIYA

Welcome to KITIYA! By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. Orders

  • All orders are confirmed only after full payment is received.

  • We reserve the right to cancel any order due to pricing errors, stock unavailability, or other unforeseen issues. In such cases, you will be notified and refunded in full.

2. Shipping

  • We deliver orders within 2–3 working days across Sri Lanka.

  • Delivery times may be extended during holidays, special promotions, or due to unforeseen circumstances.

  • We are not responsible for delays caused by courier services or events beyond our control.

3. Product Details

  • We strive to display product images and descriptions as accurately as possible. However, actual colors may slightly vary due to lighting and screen differences.

  • Please refer to our size chart before placing your order. We are not responsible for incorrect size selection.

4. Privacy

  • Your privacy is important to us. We handle your personal information with care and in accordance with our [Privacy Policy].

  • Please review our [Privacy Policy] for detailed information on how we collect, use, and protect your data.

5. Intellectual Property & Website Use

  • All content on this website—including designs, photographs, text, and graphics—is the property of KITIYA.

  • Copying, reproducing, or using any content from our website without written permission is strictly prohibited.

  • Legal action may be taken against any unauthorized use or infringement.

6. Website Misuse

  • You agree not to misuse our website or interfere with its proper functioning.

  • Any attempt to hack, disrupt, or compromise our website or data will result in legal action.

7. Changes to Terms

  • KITIYA reserves the right to update or change these terms and conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.

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